Refund Policy

1. Introduction

This Refund Policy explains the conditions under which MUNDEK GLOBAL LIMITED (“Company”, “we”, “us”, “our”) provides refunds for purchases made via mundek.org.

By purchasing access to our services, you agree to this Refund Policy.

2. Digital Services

All services provided are digital and include online educational content, analytical tools, and community access. Access is granted immediately after successful payment.

3. Educational Nature of Services

All services are provided strictly for educational purposes. We do NOT guarantee financial results, profits, or performance outcomes. Refunds are not granted based on dissatisfaction with results.

4. Subscriptions & Payments

All payments are charged in advance and provide access for a defined billing period. They are processed by secure third-party providers. Plans include Monthly, 6-month, and Annual options.

5. No-Refund Policy

Unless explicitly stated otherwise:

• All payments are non-refundable once access is granted
• No partial refunds are issued for unused time
• Subscription fees are not prorated

6. Right of Withdrawal (EU Users)

If you are a consumer located in the European Union, you have the right to withdraw from the purchase within 14 days. However:

• By purchasing and accessing digital content immediately, you expressly consent to the immediate performance of the service
• You acknowledge that this results in loss of the right of withdrawal once access is provided

7. Cancellation Policy

You may cancel your subscription at any time. Cancellation stops future billing. Access remains active until the end of the billing period.

8. Exceptions

Refunds may be granted only in limited cases:

• Duplicate payments
• Billing errors
• Technical issues preventing access

All cases are reviewed individually.

9. Refund Request Process

To request a refund, contact us at info@mundek.org. Please include:

• Full name
• Email used for purchase
• Description of the issue

We aim to respond within a reasonable timeframe.

10. Chargeback Policy

Before initiating a chargeback, users must contact us first. Unjustified chargebacks may result in account suspension, restriction of future access, and submission of evidence to payment providers.

11. Modifications

We reserve the right to update this Refund Policy. Changes will be published on our website.

12. Contact